Organizational Purchases / B2B

Many of our sales are to non-profits, universities, hospitals, collectives and the public sector.  We are proud to be able to serve these communities that are serving the community as a whole.  Many of these sales can be made directly though our online store, however, please read the information below in case it applies to your organization.

If your organization falls within this group or similar, we understand that you may need to be invoiced or have a particular set of purchasing requirements that may not be met by purchasing via our online store. - Our online store will issue a receipt at the time of sale and does accept commercial credit and debit cards. 

If the online store does not meet your purchasing needs, please reach out to us via our contact page or email (sales@emdrlight.com) with your needs and we will be happy to work with you and your organization.  Be sure to add our email (sales@emdrlight.com) to your contact list to prevent our reply from going to your spam folder, or check your spam folder if you do not hear back after two business days.

Due to the high risk of online fraud: we cannot issue invoices or tax documentation until we have confirmed the legitimacy of your organization and authority to make a purchase, this process may take a few business days to complete.

We recommended that organizations wishing to purchase more then one unit, first order a single unit/set as a sample in order to confirm that all practitioners are satisfied with the operation of the lightbar, we will offer our standard 30 day return policy with a 20% restocking fee for all organizational purchases of one sample unit/set.  We do not accept returns under our 30 day return/refund policy for organizational purchases of more then one unit/set - we have had negative experiences and suffered financial loss due to an organization purchasing many units for international shipping without reading about and understanding our lightbar/products, then deciding that our lightbar was not a good fit for their needs.  We do stand behind our lightbar/products and do maintain our our year warranty for all purchases of any number of units.  We ask that organizations wishing to make purchases please take the time to read about and understand our lightbar prior to placing an order.

If your organization needs to be invoiced, please provide the following information in your email:

  • The items and quantity that you would like to order.
  • Your shipping address including a preferred shipping contact name and phone number.
  • Your payment method type.
  • A tax exempt certificate if applicable.

If you are a independent purchasing agent/company, please provide the following:

  • Your UBI, EIN and licensing state.
  • Your registered address.
  • Your operating officers email address and phone number. 

Sales tax:

Because we are a small niche business, we do not yet meet the minimum number of sales or combined gross dollar value (Nexus) in any one state that requires the collection of sales tax for that state.  So, unless you are shipping within our home state of Washington, you will not be charged sales tax when ordering directly from us on this site.  This means that non-profits, businesses and government entities do not need to exchange tax information with us in order to complete a tax free sale unless you have a physical presence in Washington State.

PO Purchasing:

Due to the high risk involved with online sales we cannot offer shipping prior to payment clearing, for this reason we cannot offer standard PO purchasing.  We can however attach your PO number to your order and ship after payment has cleared.

GPC Purchases:

We can accept GPC purchases by issuing a online invoice to your office to be paid via GPC.  Under this scenario, your order will be fulfilled once the GPC funds clear our account, please confirm with your authorizing officer or body that this is acceptable to them and confirm that the online invoice contains all documentation they require to complete a GPC purchase.

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